The customer service was phenomenal! He helped me with the collar in getting the receiver to stay on and be tight and secure on my dog. He even tested the shock in an area we were concerned about! He was fantastic!

They’re always on time and great to work with!

FANTASTIC customer service! Brent checked our fence for a break and was prompt and courteous. We had the flag and train with Will today, and he was PHENOMENAL with our two dogs. Will went out of his way to ensure that we were happy, we highly recommend this company and Brent and Will.

Great Service all-around

Quick and Great service !! Will Couture and the installer where very professional. Thanks for keeping our pups safe !!

EXCELLENT customer service! Will has always promptly returned my calls and has been eager to help.

Today he personally addressed the dog collar in person at our residence.

Again, outstanding service!

Everyone at St. Louis Dog Fence has been great! Will has been awesome! He is very responsive and even answered a question of mine over the holiday weekend. My dog Gloria loves Will! Brent the installer was great too!

Great customer service. Tech Jeremey was very knowledgeable.

I just want to say a huge "thank you" to Will for coming by and helping me locate my lost collar. Will went above and beyond to help us and I am so appreciative. This is a fantastic company to work with and I highly.... HIGHLY recommend them. Thank you so much Will.

Great experience with St Louis Dog Fence. I would certainly recommend them!

Will helped me activate my dogs collars again. Thank you for your fast reply.

Recently encountered issues with our fence. Will was quick to respond and when he could not fix over the phone, was at our house the next morning to get the issue corrected. We were very appreciative. Will was also full of education of the system while he was here as well. Would highly recommend!

We have been customer's for over 15 years and this organization never disappoints. Service is always prompt, often a tech can assist with programming remotely. Will came out and serviced the our unit yesterday and very informative and professional. Highly recommend St. Louis Dog Fence to keep your fur buddies safe. Thank you.

It’s been a great experience! Very happy with Will and how well our dog is doing.

Will is responsive and helpful. This would be 5 stars if a wireless indoor sensor was available for some indoor protection, i.e. small rooms or trash cans etc.

If I could give them 10 stars I would! Great install, custom service, and tech support! I would recommend them to everyone.

Excellent customer service. Very knowledgeable and friendly service technicians. Highly recommend St.Louis Dog Fence.

Will was the most unbelievable trainer!!! Patient, kind and our 3 pups LOVED him!

The technicians were awesome. Very informative, friendly, and helpful.

Will was great. Loved that he worked with us on trying to find our lost collar. Appreciated also his explanation of our current fence parameters and settings of our collars.

A great invisible dog fence and always friendly and accommodating service.

So I have worked with Will since we had our fence installed. He has been an accommodating, helpful resource. This call was about a collar that had broken and I needed some help to get service restored. I spoke with him Saturday and by Monday afternoon things were back to normal.
Much Thankd

Always great sevice

Excellent customer service from this locally owned business! Called Will at 8pm on a Sunday night, he responded right away, and was out to fix the problem the next morning at 7:45.

Great customer service! Super nice and informative!

Excellent customer service from Will today, and he was phenomenal with my dogs! He was impressed by how well the dogs obeyed the fence already, and when he left, both dogs tried to follow him out the driveway. Much to their dismay, the invisible fence was still active.

Highly recommend this invisible fence for any animal we have two dogs and the collars and The Invisible Fence work fantastic they never leave our yard

St. Louis Dog Fence has been great to work with. They made everything very fast and easy from instillation to training. Our dog loves having more freedom around the yard.

Unbelievable service!!!
Highly recommend

Installation was very fast. Will was great with training us and our dog! Lol He always responded promptly and answered all of our questions and concerns.

Great customer service Jack is doing super with the fence taking down every other flag couple days take more down

excellent customer service . Will came out to work with my dog and is an excellent trainer. Would highly recommend this company.

Timely and efficient and covered everything.

So worth the money!! From scheduling to putting in the fence, everyone was very professional and answered all our questions. My very favorite part was our training with Brent. I was skeptical at first, but he was great with my puppy. Showed me how to train her and I was impressed with his passion for what he does. My little girl is running and gunning through my yard but doesn’t dare go across the flags. Summary....great product...great people...fantastic trainer!

I can't begin to express how much I love this company!!! Wonderful down to earth customer service!! My bernedoodle Peggy O is loving life now that she can have the run of the front and back yard! Totally worth the money in every way!!!!

after 13 years we had to put down our 2 Vizsals and 6 months later we got a new Redbone Coonhound we used the old collars for the new dog Rosie and she learned the fence in a few weeks except for the driveway. Will gave us some ideas to try for the driveway and they worked well. then she started walking through the fence a month or 2 later. working with Will and John we determined the old collars were going bad and bought a new collar. the new collar did not seem to impact her at all. after multiple weeks of changing settings the collar was at max with no delay and Rosie was still not getting a corrective shock. John came out on his way home to check things out. Rosie the rascal got out and it took a while to catch her. John put spring-loaded electrodes on the collar and Rosie started getting reacting to the fence. now a week later Rosie is staying in the yard unsupervised for hours at a time. Will and John did a great job staying with the issue until they came up with a solution that worked

Excellent service and interaction

I could not be more pleased with our new dog containment system purchased from St. Louis Dog Fence. All the people with this company have been so pleasant to work with, and out of three different top-rated local companies I talked with in person, Will Couture, with St. Louis Dog Fence, was the most receptive and knowledgeable, and I liked how easy their system was to use! The installation was professionally done and the equipment is easy to work with and you can make changes yourself from the digital transmitter. One company I talked to requires a service call to do this. I have two dogs, a Border Collie and an Australian Shepard...The younger one who I thought would be a problem, literally cought on the first day the fence was installed. The older dog needed a little higher correction level, and it took a few more days but she is also doing great with the fence! Today was our last training lesson and it went so smoothly, I can't believe I waited so long to make this decision!

Made our day! Thanks so much for your help! I left a good review on Yelp.

Great customer service.

We all have had contact with companies that provide us a service. St Louis Dog Fence far exceeds any customer service I have ever received. When I was first researching fence systems, I was told by our Veterinarian that you get what you pay for, his only recommendation was St Louis Dog Fence. The initial cost was more than big box store systems. It is well worth the cost, from the moment we contacted St Louis Dog Fence to 6 years later the customer support and service is outstanding. I recently needed phone support and again St Louis Dog Fence was professional and patient. Solved the situation and again we are happy. This is the only company I have ever met that provided support continuously. The Pet Safe system keeps our fur babies safe and secure.

Great Service

Great job with getting back with me, and resolving my situation.

Amazing customer service fast reliable experienced very courteous!!!! Helped me with a second fence I installed with the first pet stop transmitter was not one of their original customers but walked me thru the steps to sync the collars. I could not thank him enough.

Took care of the issue right away.

I called today to request service and Will showed up the same day. He was very professional, friendly and resolved the issue I had within 5 minutes. We have had fantastic results with this product and the service is outstanding!

Great customer service and easy to work with